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Refund Policy and Policies and Disclaimers

Refund Policy-
Your purchase is 100% non-refundable. Once your payment is processed, we do not offer refunds.

We encourage you to shop mindfully and wisely before purchasing. If you are not sure you’ll like what you buy, and you’re worried about making the purchase, take some time to explore the website, blog, and social media pages.

While we hope you love your purchase, we understand you may not. We stand by our no refunds policy, even if you dispute the charge as fraudulent or unrecognized. In the event that this happens, we are hit with a dispute fee and do submit evidence of downloads, our policy, and more. We then block your email and IP address from future purchases. Please shop mindfully.

In regards to having booked a service through Joy Rachelle and/or Joys Healing Room please note the first session will typically start and or be completed within 14 business days of purchase{excluding weekends and Canadian Holiday}.  Please note that Joy Rachelle and/or Joys Healing Room may have to reschedule sessions, however this is something we strive to avoid.

Information For Private Appointments –
{does not apply to distance services which are completed on Joy Rachelle’s schedule, and not booked as a one on one}
rescheduling policy {for in person sessions which include: Skype/Facebook Messenger Calls, etc. in which you have requested an appointment to speak directly with Joy Rachelle at a specific time and date}
Once payment is made for booking a session, fees are 100% non-refundable, but session fees can be applied to an appointment at a later date if you need to reschedule. Each client receives one free rescheduling if the session is rescheduled prior to the 48 hour window before the call. To reschedule, you must do so prior to 48 hours before your session begins or your payment and one-time complimentary rescheduling will be forfeited.  To reschedule your session, simply send an email to [email protected] with the subject line: RESCHEDULE Apt for {and your name}.
If the session is cancelled within the 48 hours before the scheduled start of your call, no refunds are available.

All sessions must begin promptly. If for some reason you are unable to answer the call at the time of your scheduled session, Joy Rachelle and/or Joys Healing Room asks that you reschedule your session for a future date. Complimentary one (1) time reschedule per session with purchase.

-Privacy Policy- 
All sessions are considered extremely private and personal, thus, everything is kept completely confidential. Your information will never be shared with a third party for any reason. Read more about our privacy policy here

-Policies And Disclaimers- 
You agree to these by using this website, my social media channels, following my advice in any way, or by making any purchase of my products, services, or offerings.

The services and products provided by Joy Rachelle and/or Joys Healing Room should never be used as a substitute for seeking professional medical care or assistance. Therefore, do not use the impressions given to you via a service and product provided by Joy Rachelle and/or Joys Healing Room to replace any advice that has been given to you by a medical professional. If you are in need of medical, health, psychological or psychiatric care assistance or consultation, then we ask that you to seek out a licensed medical professional for proper consultation and care. The information provided by Joy Rachelle and/or Joys Healing Room is not medical advice and should not be used as a prescription for your medical needs; it is to be used as assistance on your journey of spiritual and personal growth.

In booking a service or product with Joy Rachelle and/or Joys Healing Room, you agree, as with any information you receive from any source, you alone hold the power of decision-making {free will choice} and are totally and completely responsible for making decisions that affect your life and the outcome of your choices.

By booking a service or product with Joy Rachelle and/or Joys Healing Room, you agree and verify that you, the client:

1) have voluntarily decided to participate in the service or product and have requested the service or product on your own free will;

2) are at least 18 years of age, and have not been declared incompetent;

3) understand your service or product with Joy Rachelle and/or Joys Healing Room and cannot be used as a substitute for any type of medical, health, psychological, psychiatric, financial or professional counseling, therapy or treatment;

4) understand that products and services offered by Joy Rachelle and/or Joys Healing Room cannot guarantee a successful outcome and cannot substitute legal or financial advice

5) understand and agree that it is your responsibility to decide whether or not you require professional counseling or medical treatment and should you require such services to seek them on your own as needed;

6) understand that there may be some things in your appointment, session, product or correspondence with Joy Rachelle and/or Joys Healing Room that do not seem to apply right now but could apply at a future date;

7) by participating in the service or product with Joy Rachelle and/or Joys Healing Room, you are accepting complete responsibility for your own medical, health, mental, emotional, psychological, spiritual and bodily well-being;

8) do on behalf of yourself, your assigns, heirs, executors, guardians, and all other legal representatives, hereby release, discharge, waive, and forever relinquish Joy Rachelle and/or Joys Healing Room, including their employees, employers, and any other person associated with Joy Rachelle and/or Joys Healing Room, from any and all known or unknown claims resulting from, arising out of or in any way connected with information you may or may not receive during your voluntary participation in a service or product offered by . You further agree that under no circumstance(s) will you, or any other person associated with you as a result of your session or consult attempt to present any claims against, prosecute, sue, seek to attach any lien for any purpose including satisfaction of a judgment or other judicial decree, to the property of Joy Rachelle and/or Joys Healing Room, and you hereby waive all claims, demands, compensation, and all actions that you, anyone associated with you or any other participant in the session or consult currently or hereafter may have for any injuries or perceived injuries or perceived or real losses you may suffer or believe to suffer because of or during your participation or involvement in a session or consult resulting from any actions, statements, answers to questions or omissions made by Joy Rachelle and/or Joys Healing Room;

9) understand and agree that in the event any claim for damages shall be brought or prosecuted against Joy Rachelle and/or Joys Healing Room or any person associated with Joy Rachelle and/or Joys Healing Room as a result of your actions, omissions, or other act, that you and/or your estate shall indemnify and hold harmless Joy Rachelle and/or Joys Healing Room and all persons associated with Joy Rachelle and/or Joys Healing Room from any and all claims, actions or damages, legal and otherwise, made by you or anyone associated with you including the cost and expense associated with defending such actions or claims;

10) understand that all information provided to you during your product, service, appointment or correspondence is considered confidential and shall not be disclosed except as required by law;

11) agree that Joy Rachelle and/or Joys Healing Room can use portions of any feedback sent after the service or product is rendered as a testimonial using first name only and state/country and without revealing any specific information about the session;

12) agree that Joy Rachelle and/or Joys Healing Room can use portions of your appointment or correspondence for a blog post on their website, without revealing any specific information about your session to sharing the universal message of inspiration and love.

13) agree to receive occasional future emails from Joy Rachelle and/or Joys Healing Room in the form of a newsletter with special offers, news, and other information.

14) are accepting the terms of this agreement, disclaimer, and liability release, by your own free will while fully comprehending what you are doing and the result and consequences of your actions;

15) understand that healing an issue, may not make you feel 100% better right away, you may feel worse before you feel better after your energetic/spiritual healing; you could feel this for a week, a month or a few months.  Joy Rachelle/Joys Healing Room cannot guarantee how long this will occur for you.  Each individual is different.  This is called a ‘energy purge’, these signs are normal, and a sign healing has occurred.  It is your bodies way of releasing old, stagnant and lower energies;

16) understand that healing sessions and coaching sessions are under the guidance of information Joy receives from your Spirit team. While at this time we schedule each session a week apart from each other, example: if Spirit directs Joy to perform healing every 2 weeks, then this is the guidelines Joy will follow to ensure you obtain optimal healing with the support of your Spirit team;

17) The divine messages from the Archangels/Angels/Spirit Guides are full of love, compassion, insight, and empowerment, though they have guidance & messages for you (client/purchaser) you ALWAYS HAVE FREE WILL (choice) to exercise the guidance or not. Occasionally, certain information may not be revealed for reasons only known to Spirit. The information presented to you during your reading is simply one path presented to you. What you do with the information is your responsibilty.

18) have read this and fully understand this agreement, and understand that by booking and/or purchasing a session(s), service(s), and product(s)  by Joy Rachelle and/or Joys Healing Room represents signing, accepting and agreeing to all the conditions stated within this agreement and includes a release of all possible liability of  Joy Rachelle and/or Joys Healing Room.

19) it is my responsibility (client, purchaser) to have read this agreement in full prior to purchasing a session/service.

20) it is the client/purchaser’s responsibility to download all ready for download products.
21) Purchaser acknowledges receipt of payment & any ready for download products will be sent from, and/or [email protected]please check your SPAM/JUNK folders
22) As the purchaser you acknowledge by purchasing this product at its current listed price, if it goes on sale or had/has a current promo code that was not used at checkout then you will not receive a refund/or the discounted price. Another example would be if you purchase the 26 Sacred Activations Ready for Download package then later in the year decide the purchase the Intuitive Development E-Course which includes it, you will NOT receive a refund for prior purchased products or services.
23) During the Christmas Season, Joy will be on a Spiritual Holiday from December 11th, 2017 to January 8th, 2018.  No Client sessions, distance/remote sessions will be performed during this time. 

You, the client, accept and agree to all of these terms and conditions upon booking a service or product with Joy Rachelle and/or Joys Healing Room and waive any legal action against Joy Rachelle and/or Joys Healing Room for the information provided in the session or consult. You, the client, accept full responsibility for all actions, outcomes, and emotions upon and following booking a service, session or product with a Joy Rachelle and/or Joys Healing Room.

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